Utility Business Office Resumes Normal Billing Practices
Amnesty Period to Continue through May 4th
CORPUS CHRISTI, TEXAS – Last December, the City underwent a software transition to streamline the utility billing process to improve your payment experience. As always, the City of Corpus Christi strives to provide the best customer service, and we thank you for your continued cooperation.
THE SOFTWARE CONVERSION IS COMPLETE. RESUMING NORMAL OPERATIONS MAY 2018
Customers have until Friday, May 4, to pay any outstanding utility bills without penalty. Beginning Monday, May 7, the Utility Billing Office (UBO) will begin normal billing operations, including applying late fees and utility disconnections for non-payment. Representatives are available from 8:00 a.m. to 5:00 p.m. Monday through Friday to assist with payment plans at City Hall, 1201 Leopard Street, Corpus Christi, Texas 78401.
Payments can be made as follows:
H-E-B Store locations in Corpus Christi
Mail – using the provided envelope with return stub, send to:
Address: City of Corpus Christi
PO Box 659880
San Antonio, Texas 78265-9143
Online bill pay service available via your bank or credit union
Interactive phone payment system (361) 885-0751
In person at City Hall, 1201 Leopard Street, Corpus Christi, Texas 78401 (1st floor)
Online Payment Portal: https://ccpay.cctexas.com/IPSUB/PortalAccount/Login
Please be sure to have your new account number (found on your December statement) to register and pay your bill.
For information regarding your utility bill, please contact the Customer Call Center at (361) 826-CITY (2489) or by email at UBOResolutions@cctexas.com.
Media representatives can contact Public Information Officer Manager DeAnna McQueen at (361) 826-2940 or at email@example.com.