Utility Business Office Resumes Normal Billing Practices

Amnesty Period to Continue through May 4th

CORPUS CHRISTI, TEXAS – Last December, the City underwent a software transition to streamline the utility billing process to improve your payment experience. As always, the City of Corpus Christi strives to provide the best customer service, and we thank you for your continued cooperation.


Customers have until Friday, May 4, to pay any outstanding utility bills without penalty. Beginning Monday, May 7, the Utility Billing Office (UBO) will begin normal billing operations, including applying late fees and utility disconnections for non-payment. Representatives are available from 8:00 a.m. to 5:00 p.m. Monday through Friday to assist with payment plans at City Hall, 1201 Leopard Street, Corpus Christi, Texas 78401.  

Payments can be made as follows:

  • H-E-B Store locations in Corpus Christi

  • Mail – using the provided envelope with return stub, send to:

  • Address:    City of Corpus Christi

                            PO Box 659880

                            San Antonio, Texas 78265-9143

  • Online bill pay service available via your bank or credit union

  • Interactive phone payment system (361) 885-0751

  • In person at City Hall, 1201 Leopard Street, Corpus Christi, Texas 78401 (1st floor)

  • Online Payment Portal: https://ccpay.cctexas.com/IPSUB/PortalAccount/Login

  • Please be sure to have your new account number (found on your December statement) to register and pay your bill.

For information regarding your utility bill, please contact the Customer Call Center at (361) 826-CITY (2489) or by email at UBOResolutions@cctexas.com.

Media representatives can contact Public Information Officer Manager DeAnna McQueen at (361) 826-2940 or at deannam@cctexas.com.