City Reminder for Residents with Outstanding Utility Accounts

CORPUS CHRISTI, TX – Residents with delinquent utility accounts still have time to resolve or set up a payment plan with the City before utility disconnections for non-payment resume.  

Last summer, the City stopped disconnections after finding issues with equipment used to provide billing information for utility services including water, wastewater, gas, garbage and street fees.  

The grace period will continue now through the end of May. Beginning Monday, May 6th, Central Cashiering will have extended hours Monday thru Wednesday, from 8:00 a.m. to 6:00 p.m. to assist with payment plans at City Hall, 1201 Leopard Street, Corpus Christi, Texas, 78401. The office will continue to be open from 8:00 a.m. to 5:00 p.m. on Thursdays and Fridays. 

Payments may also be made as follows: 

·        H-E-B Store locations in Corpus Christi 

·        Mail – using the provided envelope with return stub, send to:

         Address: City of Corpus Christi

                        PO Box 659880

                        San Antonio, Texas 78265-9143 

·        Online bill pay service available via your bank or credit union 

·        Interactive phone payment system (361) 885-0751 

·        Online Payment Portal: https://ccpay.cctexas.com/IPSUB/PortalAccount/Login

         Please be sure to have your account number (found statement) to pay your bill.  

·        In person at City Hall, 1201 Leopard Street, Corpus Christi, Texas 78401 (1^st floor)  

For information regarding your utility bill, please contact the Customer Call Center at (361) 826-CITY (2489) or by email at UBOResolutions@cctexas.com. 

As always, the City of Corpus Christi strives to provide the best customer service, and we thank you for your continued cooperation. 

Media representatives can contact Public Information Officer Manager DeAnna McQueen at (361) 826-2940 or at deannam@cctexas.com.